Frequently Asked Questions (FAQ)

How do I find the right size?

We advise you to check the size guide on the product page. You can find this by clicking on "find my sizer" which is located right below the size selector. By doing so, you will find the perfect size for you.

Do you offer warranty on your products?

We stand behind the quality of our products and aim to address any concerns or issues promptly. Our warranties typically cover manufacturing defects and workmanship issues for a specified period from the date of purchase. However, please note that warranty terms and conditions may vary between products.

When can I expect my order?

The average delivery time is 6-9 working days.

We have established direct cooperation with our suppliers to ensure that you receive your order quickly. This allows us to work efficiently while keeping costs down. This allows us to offer high-quality products at attractive prices, including free shipping.

The expected delivery time has passed, where is my order?

In 99% of cases, orders are delivered within the expected delivery time. Unfortunately, it may occasionally happen that an order is delayed in the delivery process. You can check the status of your order via the following link:

Track your order

Have you not received your order 3 days after the expected delivery time? Then please contact us.

What are the shipping costs?

We cover the shipping costs for all orders UK-wide, so there are no additional fees for shipping.

What's your return and exchange policy?

You can return any product within 14 days—no questions asked! We don’t charge any return or handling fees; you’ll just need to cover the cost of the return label.

Other questions?

You can contact us through our contract page! We will be happy to assist you.

 

Adres: Keurenplein 41, Amsterdam, Noord-Holland, 1069CD, Netherlands

E-Mail: support@amanimens.com

Contact form: click here

Telephone: +31 6 57 59 08 01

Business name: Amani Mens

Company Number: 92255388

VAT Number: NL004614253B18

 

Customer service opening hours:

Monday to Friday between 9:00 am and 5:00 pm.

We aim to answer your email within 24 to 48 hours.